Steward Pulse · for UK independent letting agencies
The enquiry you miss tonight goes to the agency that picked up.
Pulse replies to every Rightmove and Zoopla enquiry in 60 seconds — day, night and weekends. It qualifies the lead, books the viewing, and hands your team a scored pipeline every morning. No new staff. No lead left in a gap.
An enquiry arrives at 22:31. Your team is home. Pulse handles it.
Built for UK independent letting agencies
How Pulse works
From enquiry to booked viewing — before you wake up.
The first agency to respond usually wins the viewing. Pulse makes sure that agency is yours — every enquiry, every hour, every channel.
An enquiry lands
A Rightmove or Zoopla enquiry arrives at 22:31. Your team is home. Pulse has it instantly.
Pulse replies in 60 seconds
On the channel the applicant prefers, in your agency’s name, answering their questions about the property.
The lead is qualified
Budget, timing and must-haves captured in conversation; the lead scored hot, warm or cold.
The viewing is booked
Straight into the right agent’s diary, with confirmation and reminders sent automatically.
Your team starts ahead
A scored pipeline and a morning list — not a pile of missed messages to triage.
One inbox, every lead
Every enquiry, every channel, in one live feed.
WhatsApp, SMS, email and voice — every conversation lands in one place, newest first, scored and ready to act on. Your agent reads the full transcript before they pick up the phone.
Nothing is logged by hand. Every enquiry, qualification answer, viewing and piece of feedback is captured for you — ready to sync with the CRM you already run.
See everything Pulse does →
Every lead, every score — one live feed your team works from.
What Pulse does for you
The work your team can't get to — handled, around the clock.
Around-the-clock cover
Every enquiry from Rightmove, Zoopla, OnTheMarket and SpareRoom — plus WhatsApp, email and your web form — captured the moment it lands. Including the 9pm and weekend leads your team never sees.
The right channel, every time
Mobiles start on WhatsApp and fall back to SMS, then voice. Landlines get a call. Email-only leads get a well-crafted email. One applicant, one channel — never contacted twice about the same property.
Qualified and scored by morning
Budget, move date, bedrooms and must-haves gathered in natural conversation — no forms. Each lead scored hot, warm or cold, with a short summary your agent reads before the first call.
Viewings booked, no-shows chased
Pulse checks the right agent’s live diary, proposes slots and books on confirmation — then sends reminders 24 hours and 2 hours before, cutting no-shows.
“Similar to your enquiry” matching
When a new listing fits an applicant, Pulse reaches out citing exactly what they said they wanted — one tap to book. Decline a property and it stops offering that whole class.
A morning list, not a backlog
Each agent wakes to a tidy digest: overnight leads, today’s viewings with times and addresses, and the hot leads to call first. Landlords get a secure portal of their own.
Why speed wins
The applicant books with whoever replies first.
This is not opinion — it is how your market behaves. The evidence is consistent.
Respond within an hour and you are seven times more likely to qualify a lead than if you wait two. Pulse replies in about 60 seconds.
Harvard Business Review
Nearly half of all Rightmove enquiries arrive once the office is shut — the exact hours most independent agencies cannot cover.
Rightmove
The average time a UK letting agency takes to reply to a portal enquiry. By then, the applicant has usually booked elsewhere.
Industry benchmark
Questions we get every week
The demo
20 minutes. The enquiry you're missing tonight, shown live.
No slide deck. You forward a test Rightmove enquiry and watch Pulse answer it on WhatsApp in about 60 seconds, qualify the applicant, and book the viewing — live, on real agency data.
- ✓Forward a test enquiry — watch it answered in 60 seconds
- ✓Reply as the applicant — watch the lead qualify and score in real time
- ✓See the booked viewing and the morning list your team would get
If Pulse isn't right for your agency, we'll say so.
Stop losing leads after hours.
20 minutes. Live product. The enquiry you are missing tonight, shown live.
Book a demo